24-7 Emergency Care

In addition to our normal branch opening hours and extended opening hours of our Staines branch, Willett House offers a full 24-7 emergency service from our Staines site.

This service is run partly by our own team of in-house vets and partly through collaboration with a specialist out-of-hours team run by VETS NOW LTD. We have chosen this collaboration with Vets Now because they are the leading provider of veterinary emergency and critical care services in the UK and employ highly-trained, dedicated night, weekend and bank holiday vets and nurses.

This partnership ensures we can offer an exceptional 24-7 365 day a year emergency service alongside 24-hour care of your pet by a vet and nurse should they need to stay with us overnight, all from our Staines location. This is true “hospital” standard – an in-house Emergency Room day or night at Willett House Staines branch with the ability to monitor and treat your pet whatever time of day.

See what some of our clients say about our service in the video below:

24-7 OPERATIONAL HOURS

AT ANY TIME INDEPENDENT OF WHO IS PROVIDING THE EMERGENCY SERVICE PLEASE PHONE 01784 452048.