Client Care & Administration Team

Client Care Team

We pride ourselves in offering excellent client and patient care in a friendly environment.

Our customer care team is always here to advise you whether over the phone, via email or in person. We pride ourselves on going that little bit further with customer care and welcome any suggestions for improving our service for either you or your pet. Rest assured your feedback is welcomed and we have made may changes to our practice that have been a direct response of client feedback.

To maintain our high standards of client care we ensure that all our client care team undergoing regular internal and external training, and several of our client care team are currently studying towards a certificate specifically designed for Veterinary Receptionists.

Julie Reed

Human Resources and Business Manager

Jonathan Watts

Accounts Assistant

Jennifer Bainbridge

Client Care Team Manager

Louise Hall

Client Care Assistant

Sandra Floyd

Client Care Assistant

Katy Green

Client Care Assistant

Toni Hill

Client Care Assistant

Jill Palin

Client Care Assistant

Joanne Rey

Client Care Assistant & Admin Assistant

Heather Sharpe

Client Care Assistant

Lucy Steptoe

Client Care Assistant

Michelle Thorn

Client Care Assistant

Dawn Turp

Client Care Assistant

Karen Winslade

Client Care Assistant

Katy Daly

Client Care Assistant

Rhiannon Griffiths

Client Care Assistant

Charlotte Kelly

Client Care Assistant

Danielle Fraser-Coombe

Client Care Assistant

Patricia Scates

Client Care Assistant

Hannah Rogers

Client Care Assistant

Sophie Casey

Client Care Assistant

Emma Harper

Client Care Assistant

Tracey Gresswell

Client Care Assistant

Sarah Holbourne

Client Care Assistant

Kristy Turner

Client Care Assistant

Charlene Loizou

Client Care Assistant

Jess McCaig

Client Care Assistant

Ruby-Maie Argles

Client Care Assistant

Meet our other teams